TERMS AND CONDITIONS

Effective Date: 01/02/2024

Welcome to Solfel Butter — where soul meets skin in every jar. By using our website and placing an order, you agree to the following terms and conditions:

1. Product Use & Safety

All of our products are formulated using organic, natural, and virgin-grade ingredients. However, individual sensitivities and allergies vary. We recommend a patch test before full use, especially for children or those with sensitive skin.

Solfel Butter is not responsible for reactions or conditions that occur due to personal skin sensitivities, allergies, or misuse of our products.

2. Product Information & Availability

We strive for accuracy in our descriptions, but please note:

small batches, which means limited availability. We reserve the right to modify or discontinue products at any time without notice.

3. Orders & Payment

All prices are listed in USD. Orders are confirmed only after full payment is received. We accept major credit cards, PayPal, and other secure payment options.

4. Shipping & Delivery

Orders typically ship within 3–5 business days, unless otherwise stated (e.g., during launches, sales, or custom orders).

Once shipped, we are not responsible for delays caused by carriers or incorrect shipping addresses. Please double-check your information before placing your order.

5. Returns & Refunds

Due to the handcrafted nature of our skincare, we do not accept returns or exchanges.

However, if your order arrives damaged or incorrect, please contact us within 7 days of receiving your package. We’re happy to work with you to find a solution.

6. Custom Orders

We offer custom and bulk orders on a case-by-case basis. Please contact us directly for availability, lead times, and pricing.

7. Intellectual Property

All content on this site — including product names, descriptions, photos, logos, and brand elements — is the property of Solfel Butter and may not be used or reproduced without express written permission.

8. Privacy

Your personal information is always treated with care. We will never sell or share your information. For full details, please see our Privacy Policy.

9. Limitation of Liability

Solfel Butter shall not be liable for any direct, indirect, incidental, or consequential damages that result from the use (or misuse) of our products.

10. Contact

Questions? Concerns? We're here for you.

📍 Based in Nevada (PST)

📩 Email us at [your contact email]

⏱ Response time: Within 48 hours